Effective Date: 2024-2025
KOLN values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, use our services, or interact with us.
1. Information We Collect
We collect the following types of information:
- Personal Data: Name, email, phone number, shipping address, and payment details when you make a purchase or register on our website.
- Non-Personal Data: IP address, browser type, device information, and cookies to improve user experience.
- Transaction Data: Purchase history, order details, and payment records.
- Marketing Preferences: Communication and subscription preferences.
2. How We Use Your Information
Your information is used to:
- Process orders, payments, and deliveries.
- Provide customer support and respond to inquiries.
- Improve website functionality and personalize your experience.
- end promotional offers and updates (only if you opt-in).
- Comply with legal obligations.
3. Data Protection & Security
We implement strict security measures to protect your personal data from unauthorized access, disclosure, or alteration. However, no online transmission is 100% secure.
4. Cookies & Tracking Technologies
We use cookies to enhance your browsing experience, analyze website traffic, and improve services. You can manage cookie preferences in your browser settings.
5. Sharing of Information
We do not sell, trade, or rent personal information. However, we may share data with:
- Payment processors to handle transactions securely.
- Shipping partners for order fulfillment.
- Marketing platforms for promotional campaigns (if consented).
- Legal authorities when required by law.
6. Your Rights & Choices
You have the right to:
- Access, update, or delete your personal data.
- Opt out of marketing emails.
- Restrict data processing under certain conditions.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
8. Changes to Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with the updated effective date.For privacy-related concerns, contact us at [email protected]